The Paris Climate Agreement sets a global standard for reducing greenhouse gas emissions.

The Paris Climate Agreement: A Global Standard for Sustainability

The Importance of Sustainability in the Hospitality Industry

The hospitality industry is one of the largest contributors to greenhouse gas emissions, accounting for 1% of global carbon emissions.

Here are some key points to consider when implementing sustainable practices in your business.

Understanding the Benefits of Sustainability

Sustainability is not just a buzzword; it’s a vital aspect of business strategy that can bring numerous benefits to organizations. By embracing sustainable practices, companies can:

Setting Sustainability Goals

To get started with sustainability, businesses need to set clear goals and objectives.

Sustainability is no longer just a moral imperative, but a key driver of business success.

commitment to sustainability. 50% of millennials are more likely to choose a company with a strong commitment to sustainability over a company with a higher salary.

The Impact of Sustainability on Millennials

A Growing Concern

The growing awareness of climate change and its devastating effects on the environment has led to a significant shift in consumer behavior. Millennials, in particular, have become increasingly concerned about the sustainability of the companies they choose to support. This concern is not limited to environmental sustainability but also extends to social and economic sustainability.

The Business Case for Sustainability

While some may argue that sustainability is a costly endeavor, the data suggests otherwise. A study by Deloitte found that 40% of millennial respondents chose their employer because of their sustainability performance. This indicates that companies that prioritize sustainability are not only doing good for the environment but also attracting top talent and driving business growth.

The Benefits of Sustainability

So, what are the benefits of sustainability for businesses?

Embedding Sustainability into Business Models

Hospitality managers can start by incorporating sustainability into their daily operations. This can be achieved by implementing energy-efficient lighting and HVAC systems, reducing water consumption, and promoting recycling programs. By making these changes, hospitality managers can significantly reduce their environmental footprint. Some examples of sustainable practices in hospitality include:

• Using LED lighting to reduce energy consumption
• Implementing water-saving measures, such as low-flow showerheads and toilets
• Creating recycling programs for paper, plastic, and glass
• Using eco-friendly cleaning products
• Encouraging guests to reduce energy consumption by adjusting thermostat settings

Transitioning to Circular Practices

To further reduce greenhouse gas emissions, hospitality managers can transition toward more circular practices. This can be achieved by adopting a product-as-a-service model, where products are designed to be reused or recycled, rather than discarded. Hospitality managers can also explore alternative materials and suppliers to reduce waste and emissions. Some benefits of transitioning to circular practices include:

• Reduced waste and emissions
• Increased revenue through product-as-a-service models
• Improved brand reputation and customer loyalty
• Enhanced sustainability reporting and transparency

Embedding Sustainability into Supply Chain Management

Hospitality managers can also embed sustainability into their supply chain management practices. This can be achieved by sourcing materials and products from suppliers who adhere to sustainable practices.

Embedding Sustainability into Daily Operations

Hotels have a significant impact on the environment, and it’s time to rethink their approach to sustainability. Embedding sustainability into daily operations is crucial to reduce water, waste, and energy use. This involves making conscious choices in every aspect of hotel management, from energy-efficient lighting to waste reduction programs.

Energy Efficiency

• Hotels can start by upgrading to energy-efficient lighting, such as LED bulbs, which use significantly less energy than traditional incandescent bulbs. Installing energy-efficient HVAC systems can also reduce energy consumption. Hotels can also optimize energy usage by adjusting lighting and temperature settings in public areas and guest rooms. ### Water Conservation*

Water Conservation

• Hotels can implement water-saving measures, such as low-flow showerheads and toilets, to reduce water consumption. Installing greywater reuse systems can also help reduce water waste. Hotels can also promote water conservation by educating guests on the importance of water conservation. ### Waste Reduction*

Waste Reduction

• Hotels can reduce waste by implementing recycling programs and composting food waste. Using eco-friendly cleaning products can also reduce chemical waste.
  

  Simple Upgrades for Water Conservation

  Hotels can make a significant impact on water conservation by implementing simple upgrades in their facilities. These upgrades can be implemented at a relatively low cost and can have a substantial impact on reducing water waste. Low-flow fixtures: Installing low-flow showerheads and faucets can significantly reduce water usage. According to the U.S. Environmental Protection Agency (EPA), a single low-flow showerhead can save up to 2.5 gallons of water per minute. Reduced shower pressure: Lowering shower pressure can also reduce water usage. This can be achieved by installing pressure-reducing valves or by using showerheads with built-in pressure-reducing devices. Leak-detection systems: Installing leak-detection systems can help identify and fix leaks quickly, reducing water waste. These systems can be installed in bathrooms, kitchens, and other areas where leaks are common.

  Larger Investments for Long-Term Savings

  While simple upgrades can make a significant impact on water conservation, larger investments can offer even greater long-term savings. These investments can include:

• Improved insulation: Installing insulation in hotel rooms and common areas can reduce heating and cooling costs, which can lead to significant water savings. Smart HVAC systems: Installing smart HVAC systems can optimize heating and cooling usage, reducing energy consumption and water waste.

  Here are some ways to make a difference:

  Sustainable Food Systems

  Sustainable food systems are a crucial component of environmentally friendly hotel operations. By adopting sustainable practices, hoteliers can reduce their environmental footprint and contribute to a healthier planet. Onsite Food Production: Growing food onsite can significantly reduce the hotel’s reliance on external suppliers and minimize the carbon footprint associated with transportation. Locally Sourced Food: Sourcing food from local farmers and suppliers can reduce the hotel’s carbon footprint and support the local economy. * Reducing Plate Waste: Implementing strategies to reduce plate waste, such as composting or donating excess food, can help minimize the hotel’s environmental impact.**

  Food Waste Reduction

  Food waste is a significant contributor to greenhouse gas emissions and waste management issues. Hoteliers can take steps to reduce food waste and minimize their environmental impact. Food Recovery Programs: Implementing food recovery programs can help reduce food waste and donate excess food to those in need. Menu Engineering: Menu engineering can help reduce food waste by optimizing menu offerings and minimizing overproduction. * Food Storage and Handling: Improving food storage and handling practices can help reduce food waste and minimize the risk of contamination.**

  Supporting Local Farmers

  Supporting local farmers is a great way for hoteliers to contribute to a healthier planet. By sourcing food from local farmers, hoteliers can support the local economy and promote sustainable agriculture. Farm-to-Table Programs: Implementing farm-to-table programs can help promote sustainable agriculture and support local farmers. Local Food Tours: Offering local food tours can help promote local farmers and support the local economy.

  Creating a Sustainable Food Culture

  To foster a culture of sustainability in hospitality, hotels and restaurants must prioritize the design and implementation of eco-friendly practices. This includes:

• Implementing composting programs for food waste
• Reducing energy consumption through efficient lighting and equipment
• Using eco-friendly cleaning products
• Offering sustainable dining options and reducing food packaging waste

Designing Sustainable Hotel Spaces

Hotel spaces play a significant role in promoting sustainable practices among guests. Design elements such as:

• Energy-efficient lighting and HVAC systems
• Sustainable building materials
• Water-efficient fixtures
• Recycling programs

can encourage guests to adopt eco-friendly habits.

The Evolution of Guest Experience

The hospitality industry has undergone significant transformations in recent years, driven by technological advancements and shifting consumer expectations. One of the most notable changes is the shift from traditional check-in processes to more modern, contactless methods.

Contactless Check-ins

• Guests can now check-in using their mobile devices, eliminating the need for physical check-in processes. Many hotels have implemented digital check-in systems, allowing guests to access their rooms and hotel amenities using their smartphones. Some hotels even offer self-service kiosks, enabling guests to check-in and access their rooms without human intervention. ## The Rise of Keyless Room Entry*

The Rise of Keyless Room Entry

• Keyless room entry systems have become increasingly popular, allowing guests to access their rooms without the need for physical keys.

  Data analytics also helps Hilton to identify trends and patterns in guest behavior, allowing the company to tailor its services and amenities to better meet the needs of its customers.

  The Rise of Personalization in Hospitality

  The hospitality industry has undergone a significant transformation in recent years, driven by the increasing demand for personalized experiences. No longer is the traditional, one-size-fits-all approach to customer service sufficient. Guests now expect tailored experiences that cater to their unique preferences, interests, and needs. Hilton, a leading hotel chain, has taken a bold step towards personalization by introducing its high-tech system, Connected Room.

  How Connected Room Works

  Connected Room is a cutting-edge system that allows guests to control every aspect of their stay from their smartphones. With a few taps on their device, guests can adjust the temperature, lighting, and entertainment settings to their liking. The system also tracks consumption data, providing valuable insights into guest behavior and preferences. This data is used to identify inefficiencies, set goals, and refine strategies over time.

  Key Features of Connected Room

• Personalized Experience: Guests can customize their stay to suit their individual preferences.
  

  Digital platforms empower hotels to take control of their environmental impact.

  The Rise of Digital Platforms in Hotel Sustainability

  The hospitality industry has long been criticized for its environmental impact, with hotels being major contributors to greenhouse gas emissions. However, in recent years, the industry has begun to take steps towards sustainability, with digital platforms playing a crucial role in this effort.

  The Role of Digital Platforms

  Digital platforms like fluttrfluttr and Con-Serve are revolutionizing the way hotels approach energy consumption. These platforms provide hotels with real-time data on their energy usage, allowing them to identify areas of inefficiency and make data-driven decisions to reduce their carbon footprint. Key features of digital platforms: + Real-time energy usage tracking + Data analysis and reporting + Energy-saving recommendations + Integration with existing systems By leveraging these platforms, hotels can gain a better understanding of their energy consumption patterns and make targeted efforts to reduce waste.

  The assessment evaluates hotels’ environmental and social impact.

  The SAM Corporate Sustainability Assessment: A Benchmark for Sustainable Hotel Chains

  The SAM Corporate Sustainability Assessment is a widely recognized framework for evaluating the environmental and social impact of companies, including hotel chains. This assessment provides a comprehensive benchmark for measuring the sustainability performance of hotels, helping them identify areas for improvement and set ambitious targets for reducing their environmental footprint.

  Key Categories and Criteria

  The SAM Corporate Sustainability Assessment evaluates hotels in several key categories, including:

• Climate Action: This category assesses hotels’ efforts to reduce greenhouse gas emissions, invest in renewable energy, and implement energy-efficient practices. Human Rights: This category evaluates hotels’ commitment to respecting human rights, including the rights of employees, customers, and local communities. Supply Chain Management: This category assesses hotels’ management of their supply chains, including the sourcing of materials, labor practices, and waste management. Environmental Management: This category evaluates hotels’ environmental management systems, including waste reduction, water conservation, and biodiversity protection. ### Meliá Hotels International: A Leader in Sustainability

Meliá Hotels International: A Leader in Sustainability

Meliá Hotels International, a Spain-based hotel chain, earned top marks in several key categories, including Climate Action, Transparency & Reporting, and Human Rights. The company’s commitment to sustainability is reflected in its:

• Renewable Energy: Meliá Hotels International has invested in renewable energy sources, such as solar and wind power, to reduce its carbon footprint.
  

  Sustainable luxury meets eco-friendly design in this Monte Carlo hotel.

  Here are some of the hotel’s notable features:

  Sustainable Design and Materials

• The hotel’s exterior features a façade made from reclaimed wood, reducing the need for new materials and minimizing the hotel’s carbon footprint. The interior design incorporates natural materials such as stone, wood, and plants, creating a warm and inviting atmosphere. The hotel’s furniture is designed with sustainability in mind, using recycled materials and minimizing waste. ## Energy Efficiency and Renewable Energy*

Energy Efficiency and Renewable Energy

• The hotel has implemented energy-efficient lighting and HVAC systems, reducing energy consumption by 30%. The hotel has also invested in renewable energy sources, such as solar panels and wind turbines, to power its operations. The hotel’s energy-efficient systems are monitored and maintained by a team of experts to ensure optimal performance. ## Water Conservation and Waste Management*

Water Conservation and Waste Management

• The hotel has implemented a water conservation program, reducing water consumption by 25%. The hotel has also implemented a waste management program, recycling and composting materials whenever possible. The hotel’s waste management system is designed to minimize waste and reduce the hotel’s environmental impact. ## Employee Engagement and Education*

Employee Engagement and Education

• The hotel’s employees are educated on the importance of sustainability and are encouraged to participate in sustainability initiatives. The hotel’s employees are also involved in the design and implementation of sustainability initiatives, ensuring that the hotel’s sustainability goals are met. The hotel’s employee engagement program is designed to promote a culture of sustainability and encourage employees to take ownership of the hotel’s sustainability efforts.

  The menu is designed to minimize food waste, with dishes crafted to utilize every part of the École hôtelière de Lausanne (EHL) campus’s agricultural resources.

  Sustainable Dining at EHL Campus Lausanne

  The Permaculture-Inspired Garden and Orchard

  The 1893 Restaurant at EHL Campus Lausanne is a pioneer in sustainable dining, with a strong focus on reducing its environmental footprint. One key aspect of this approach is the on-campus permaculture-inspired garden and organic orchard. These gardens provide a steady supply of fresh, seasonal produce to the restaurant, minimizing the need for transportation and reducing carbon emissions.

  1893 Restaurant is a pioneering example of how innovative technologies can be used to create a more sustainable food industry.

  The Problem of Food Waste

  Food waste is a pressing issue that affects not only the environment but also the economy and human health. According to the United Nations Food and Agriculture Organization (FAO), one-third of all food produced globally is lost or wasted. This staggering statistic has severe consequences, including greenhouse gas emissions, water pollution, and loss of biodiversity. The environmental impact of food waste is significant, with an estimated 3.3 billion tonnes of CO2 equivalent emissions released annually due to food waste. Food waste also has economic implications, with the global food waste economy estimated to be worth over $1 trillion annually. Furthermore, food waste has serious health implications, with malnutrition and starvation affecting millions of people worldwide.

  The Solution: AI-Powered Food Waste Reduction

  1893 Restaurant is at the forefront of the fight against food waste, leveraging AI-powered solutions to monitor and reduce excess. The restaurant’s innovative approach involves:

• Implementing a waste management system that uses computer vision and machine learning algorithms to track food waste in real-time. Analyzing data to identify patterns and trends in food waste, allowing the restaurant to make data-driven decisions to reduce waste.

  Whether you’re retrofitting an existing property or building from scratch, the time to start your sustainability transformation is now. Together, we can redefine hospitality—one sustainable step at a time.